Returns & Exchanges

RETURNS & EXCHANGES

General Returns & Exchange Information

We do not offer refunds on any items, unless deemed faulty by the supplier. We can, however, offer an exchange or store credit (valid for 12 months from issue date) on full priced items that meet the following requirements:

• Full priced items only. No sale items.
• All sale items are FINAL SALE.
• Garment/s will need to be sent back to us within 10 days of delivery.
• Garments should be returned new, unused and with all tags still attached.
• Any items returned that show signs of wear, have been washed, or have tags removed, will not be accepted and will be returned to the customer.
• Earrings and swimwear are unable to be returned due to health and hygiene reasons.
• Once an item has been exchanged once, we are unable to offer any further exchanges on this item.
• A redelivery fee of $10 will be issued for all exchanges.

If you would like to return your item/s please follow the steps below:

STEP 1:Email our Customer Service Team at returns@2ofus.com.au within 10 days of your delivery notifying us of your return.

STEP 2:Our Customer Service Team will respond with a returns form that must be filled out and posted back with your order. 

STEP 4:Return your item/s via registered post to the below address:

2 of us

Shop 1/37 Alexandra Street

Hunters Hill

NSW 2110